Big Bonus

Please read these terms and conditions carefully. Participation in this promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate. The terms and conditions set out below apply to all participants in the Big Bonus Promotion taking place on our official Twizza Facebook and Instagram.

RULES OF COMPETITION:

The name of the competition is “Big Bonus” (“the competition”) and the promoter is Twizza (Pty) Limited (Registration number 2012/221184/07), a company incorporated in the Republic of South Africa, and having its registered address at 1 Arkwright Street Komani Industrial Park, Komani 5319 (“the promoter”).
The competition runs from the 21st of October 2024 and ends on the 13th of December 2024. Daily winners will be announced on all weekdays from the 4th of November 2024 until the 13th of December 2024. No winners will be announced on weekends and public holidays. Draws will take place once a week for the next 5 working days with subsequent entries considered the following week. All entrants are included in each draw. Entries stay valid for the duration of the campaign, and each individual gets entered into each draw once only, regardless of their number of comments/entries.
The competition is open to all citizens and legal residents of South Africa (provided that the participant is also a resident in South Africa at the time of winning and receiving any prize in this competition), who at the time of entering the competition are over the age of 18 (eighteen) years and are in possession of a valid South African Identity Document (in the case of residents, a valid passport, and necessary residency permits).
No employees, directors, agents, or consultants and their immediate family members directly connected to or in the employment of Twizza (Pty) Limited, their subsidiaries and business partners, associated advertising or promotion agencies, and staff members, who within a period of 3 months preceding this competition have won any competition organised, promoted or conducted by Twizza (Pty) Limited, or who resides at the same address as such a winner, may take part in the competition.
Each participant may only win once for the duration of the competition.
Each entry will be audited, and participants stand a chance to WIN a grocery voucher to the value of R1000 from a leading retailer in South Africa, R100 Airtime voucher, or R10,000 cash.
To enter the competition, the participant must:
1. Comment on our pinned Big Bonus post with a picture of themselves enjoying Twizza and stating their summer plans using #TwizzaBigBonus.
2. Tag a friend.
3. Share the post.
Winners will be internally audited. Twizza (Pty) Limited reserves the right to verify winners through an auditing process that includes vetting and manual checks to ensure all qualifying criteria have been met (such as following Twizza, tagging a friend, commenting on a summer plan, and sharing on/of the correct pinned Big Bonus post). Winners failing to meet these criteria may forfeit their prize.
Winners will be contacted via DM on the social media handle they used to enter or the phone number they have provided. Conversations and other entry details (including social media handles) may be recorded for security, auditing, and verification purposes.
Each winner will be contacted through the platform on which they entered (Facebook, Instagram, or X). They must respond within 24 hours, providing a valid contact number, South African Identity Document, and/or any required banking verification, as applicable to their prize. Twizza is not liable for reissuing a prize if incorrect details are provided.

Airtime and Voucher Winners: Airtime and grocery voucher winners will be contacted via direct message by Twizza’s social media team to arrange prize fulfilment. Prizes will be processed and issued within 5 business days post-announcement.
Weekly R10,000 Winner: For cash prize winners, Twizza’s contact center will coordinate with winners for prize issuing. ID and banking verification will be requested as part of our standard prize distribution process.

Winners may be announced on the Twizza Facebook page (https://www.facebook.com/Twizza), Instagram page (https://www.instagram.com/twizza/), or the Twizza website at www.twizza.co.za.
The Winner acknowledges that the promoter shall not be held liable for any unauthorized access or hacking attempts, or false winner confirmation made by third parties.
The Winner agrees to exercise caution and diligence in providing any personal information to the promoter and shall not disclose sensitive information to any third party claiming to represent the Company.
All entries become the property of the promoter and may be used at their sole discretion.
The promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, or unauthorized access to, or alteration of entries.
The promoter is not responsible for any problems or technical malfunction of any telephone network or telephone lines, computer online systems, servers, or providers, computer equipment, software, failure of any entry to be received by the promoter on account of technical problems, human error, or traffic congestion on any cellular device relating to, or resulting from, participation in the competition or use of the requisite instructions of the competition. Proof of sending will not be accepted as proof of receipt.
Participation in the competition constitutes acceptance of the promotion rules, and participants agree to abide by these rules.
Except insofar as provided for in the Consumer Protection Act (Act 68 of 2008), the promoter’s decision is final, and no correspondence will be entered into after the competition’s closing date.
Prizes are not transferrable, cannot be converted to any other prize, and may not be deferred to a later period. The promoter will provide the prize within 5 business days or as soon as is reasonably possible to the winner.
The promoter or its agents, associated companies, nor any directors, officers, or employees of such, do not accept responsibility or liability for any loss or damage to goods or personal injury, whether direct, indirect, consequential, or otherwise arising from any cause whatsoever, suffered as a result of participating or winning this prize, and will also not be responsible or liable for any further expenses or fees required for the purpose of using, applying, or enjoying the prize won in the competition.
The promoter shall have the right to change or terminate the competition immediately and without notice. In the event of such change or termination, all participants agree to waive any rights that they have in respect of this promotional competition and acknowledge that they have no recourse against the promoter or its agents.
The promoter reserves the right to publish any images taken of the participants for publicity purposes in any manner they deem fit, without any remuneration being made payable to the participants. However, the participant has the right to object to these images being used by written notification to the legal department of the promoter or its agents.
The competition is in no way organised, endorsed, or administered by, or associated with Facebook, LinkedIn, Instagram, X, or any other social media forum.
By participating in the competition, participants consent to the transfer, storage, and processing of their personal information. Participants may withdraw this consent at any time by written notification to the promoter at marketing@twizza.co.za. The promoter and its affiliates will collect and use the personal information:
- To enable participation in this competition,
- For activities related to this competition,
- For the promoter’s, its affiliates, and subsidiaries’ marketing purposes,
- For communication to participants about products and offers from the promoter.
The promoter will not use the personal information for a different purpose without first obtaining the participants’ permission. The promoter keeps personal information to fulfil the purposes for which it was collected or as required by applicable laws or regulations and the promoter’s privacy policy: https://twizza.co.za/privacy-policy/. Apart from the promoter’s affiliates and service providers for the fulfilment of (a), (b), and (c), the promoter will not allow third parties to use the participants’ personal information. Participants, however, agree that their personal information may, in appropriate circumstances, reside outside of South Africa, and hereby agree to the transfer of their personal information to locations outside of South Africa and the use of such personal information outside of South Africa.
The promoter will take reasonable steps to ensure that the data is complete, accurate, and not misleading.
The promoter will ensure that there are sufficient security measures in place to safeguard data storage and handling for the duration of the retention period.
Data will be stored for a period not exceeding 3 (three) years.
Any questions, comments, or complaints regarding the competition can be directed to the promoter via email at marketing@twizza.co.za during office hours (between 8h00 AM and 17h00 PM, Monday to Friday, excluding public holidays).
A copy of these rules can be obtained by request and can be viewed on https://twizza.co.za/terms-and-conditions/.

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